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Expert travel assistance: wherever you are, our team is ready to help

Travelling is an opportunity to savour every moment to the fullest. It’s also important to be prepared for any unforeseen circumstances that may arise during your trip. The travel insurance you choose should provide comprehensive coverage in case of any incident. Québec Blue Cross travel insurance offers exactly that. Plus, you’ll leave knowing you can count on the expertise of our travel assistance and our extensive global network of medical provider partners in case of an accident or illness.

A team of experts at your service

Over the years, Blue Cross Travel Assistance has become a trusted name among travellers. During your trip, you can count on our team of specialists, including medical professionals, to be there for you. 

Translation services are offered in 140 languages and dialects in addition to French and English. No matter where you’re travelling, a member of our team can connect you with someone who speaks the local language to help. 

Our team’s competence and expertise are the result of several years of experience. Every year, our travel assistance team: 

  • Answers over 70,000 traveller calls in 154 countries 
  • Handles over 14,000 assistance cases 
  • Assists more than 600 hospitalization cases

Personalized support at every stage of your trip

Our travel assistance service is available to help you at every stage of your trip. 

During your trip planning, our experts can provide you with useful information about your destination, including required visas and documents, entry and exit requirements, recommended vaccinations, and more. 

You can count on our specially trained team 24 hours a day, 7 days a week during your stay abroad. If you require medical assistance in the case of an accident, injury, or medical consultation, we can support you by: 

  • Assisting you in finding a care facility and organizing transportation 
  • Providing follow-up on your hospital treatment record 
  • Assisting with evacuation or emergency repatriation if necessary for adequate care

Our team also provides general assistance for: 

  • Helping with lost or stolen documents 
  • Coordinating your return in case of trip interruption or return flight change 
  • In the event of an accident or illness that prevents you from driving, arranging the return of your vehicle to your home

Even when you're back home, our travel assistance specialists can answer your questions and help you file any claim you may have. 

A global network of partners for easy access to care

Over the decades, we have developed an extensive global network of partners so that we can support you anytime, anywhere in the world.

Our partners - including hospitals, clinics, medical escorts, and air and ground carriers - are well-established on all continents and in more than 150 countries. 

They offer personalized support and a well-coordinated treatment experience, ensuring that you receive the highest quality of care possible when you need it most.

Access to the largest provider network in the United States

Our travel insurance provides you with exclusive access in the United States, including Alaska, Puerto Rico and Hawaii. This means that 96% of health care facilities in the country are part of our network of partners, offering services throughout the United States. 

As a Blue Cross customer, you can enjoy exceptional customer experience with our experts handling the entire claim process. You won't have to submit a claim or pay any bills or fees for authorized care in one of the health facilities in our US network. 

You can count on the expertise of our travel assistance at any time, anywhere in the world by choosing Québec Blue Cross travel insurance. To explore our different travel insurance options and find the ones that best suit your needs, get an online quote today.