Travel and health insurance sales information
Please note that our operating hours have changed and that our call centre is now closed on weekends. Our client experience agents can be reached from Monday to Friday, from 8:00 a.m. to 5:00 p.m. (Eastern time)
Weekdays from 8 a.m. to 5 p.m. (Eastern Time)
Local: 514-286-7684
Toll-free: 1-888-822-5383
Fax: 1-866-286-8358
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Mailing address
Québec Blue Cross
1981 McGill College Avenue, Suite 105
Montreal, Quebec H3A 0H6
Please be reminded that the customer service desk is permanently closed as of November 1, 2019. Our products and services remain easily available online or by phone.
Emergency medical assistance
Available 24/7. Take your assistance card with you.
From within Canada or the US: 1-800-361-6068
From anywhere else in the world, call us collect: 514-286-8411
By email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Technical support
Toll-free: 1-800-563-2538
8 am to 9 pm (Monday to Friday)
Media inquiries
(No access to customer records)
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Local: 514-738-4985
Toll-free: 1-888-279-4584
Questions?
You can send us your questions or comments by clicking on - Ask us your question.
Find out more in our health and travel FAQ sections.
Comments or complaints
If you have a comment or complaint, please see our complaint management policy. We want to make sure that we handle your feedback appropriately.