Contact us

We are currently experiencing a high volume of travel insurance calls and apologize for the wait time.


Our teams are working hard to provide you with support as soon as possible.

Travel, health and life insurance 

Business hours of our Customer Relations Centre
From Monday to Friday

Travel insurance: from 8 a.m. to 8 p.m. (Eastern time)
Health insurance and life insurance: from 8 a.m. to 5 p.m. (Eastern time)

Local: 514-286-7684
Toll-free: 1-888-822-5383
Fax: 1-866-286-8358
Email: info@qc.bluecross.ca

Mailing address

Québec Blue Cross
1981 McGill College Avenue, Suite 105
Montreal, Quebec  H3A 0H6

Emergency medical assistance

Available 24/7. Take your assistance card with you.
From within Canada or the US: 1-800-361-6068
From anywhere else in the world, call us collect: 514-286-8411
By email: operations@canassistance.com

Technical support

Toll-free: 1-800-563-2538
8 am to 9 pm (Monday to Friday)

Media inquiries

(No access to customer records)
Email: MediaInquiry@qc.bluecross.ca
Local: 514-738-4985
Toll-free: 1-888-279-4584

Questions?

You can send us your questions or comments by clicking on - Ask us your question.
Find out more in our health and travel FAQ sections.

Comments or complaints

If you have a comment or complaint, please see our complaint management policy. We want to make sure that we handle your feedback appropriately.

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