Contact us
We are currently experiencing a high volume of travel insurance calls and apologize for the wait time.
- To purchase travel insurance, please visit travelquote.qc.bluecross.ca.
- For general questions, please see our FAQ or email us at info@qc.bluecross.ca.
- To speak with an agent, we recommend calling us midweek, in the afternoon.
Our teams are working hard to provide you with support as soon as possible.
Travel, health and life insurance
Business hours of our Customer Relations Centre
From Monday to Friday
Travel insurance: from 8 a.m. to 8 p.m. (Eastern time)
Health insurance and life insurance: from 8 a.m. to 5 p.m. (Eastern time)
Local: 514-286-7684
Toll-free: 1-888-822-5383
Fax: 1-866-286-8358
Email: info@qc.bluecross.ca
Mailing address
Québec Blue Cross
1981 McGill College Avenue, Suite 105
Montreal, Quebec H3A 0H6
Emergency medical assistance
Available 24/7. Take your assistance card with you.
From within Canada or the US: 1-800-361-6068
From anywhere else in the world, call us collect: 514-286-8411
By email: operations@canassistance.com
Technical support
Toll-free: 1-800-563-2538
8 am to 9 pm (Monday to Friday)
Media inquiries
(No access to customer records)
Email: MediaInquiry@qc.bluecross.ca
Local: 514-738-4985
Toll-free: 1-888-279-4584
Questions?
You can send us your questions or comments by clicking on - Ask us your question.
Find out more in our health and travel FAQ sections.
Comments or complaints
If you have a comment or complaint, please see our 
complaint management policy. We want to make sure that we handle your feedback appropriately.