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Buy your travel insurance online in just a few clicks.

  • Available 24/7
  • Quick and easy
  • New: Travellers aged 55 to 75 with a pre-existing medical condition can now purchase online.

General inquiries

Customer service 

For questions about travel, health, and life insurance. Open Monday to Friday from 8 a.m. to 5 p.m. (until 6 p.m. for travel insurance inquiries). 

  • Montreal area: 514-286-7684 

  • Toll-free: 1-888-822-5383 

Travel inquiries: Wait times are shorter from Tuesday to Friday. 

Health claims: Processing times are currently longer than usual due to high demand. 

 

Contact information 

Québec Blue Cross 
1981 McGill College Avenue, Suite 105 
Montréal, Québec H3A 0H6 
Fax: 1-866-286-8358 
Email: info@qc.croixbleue.ca 

Other inquiries

24/7 Travel Assistance 

Access support at any time during your trip with your Blue Cross travel insurance. 

Technical support 

If you’re experiencing technical difficulties, try again a bit later or call 1-833-563-2538 for assistance. Open Monday to Friday from 8 a.m. to 9 p.m. 

Media inquiries

Comments or complaints 

If you have a comment or complaint, please see our complaint processing and dispute resolution policy and our complaint policy summary.  

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