Travel, health and life insurance sales information
Business hours of our Client Experience Centre
From Monday to Friday
Travel insurance: from 8 a.m. to 8 p.m. (Eastern time)
Health insurance and life insurance: from 8 a.m. to 5 p.m. (Eastern time)
Following the recent government announcements to avoid non-essential travel outside Canada, we're currently experiencing a high call volume. We would like to reassure you that the Emergency Medical Care benefit covers COVID-19, including the Omicron variant, unless it is a pre-existing condition prior to departure. If you need more information, please see our Q&A.
Local: 514-286-7684
Toll-free: 1-888-822-5383
Fax: 1-866-286-8358
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Mailing address
Québec Blue Cross
1981 McGill College Avenue, Suite 105
Montreal, Quebec H3A 0H6
Emergency medical assistance
Available 24/7. Take your assistance card with you.
From within Canada or the US: 1-800-361-6068
From anywhere else in the world, call us collect: 514-286-8411
By email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Technical support
Toll-free: 1-800-563-2538
8 am to 9 pm (Monday to Friday)
Media inquiries
(No access to customer records)
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Local: 514-738-4985
Toll-free: 1-888-279-4584
Questions?
You can send us your questions or comments by clicking on - Ask us your question.
Find out more in our health and travel FAQ sections.
Comments or complaints
If you have a comment or complaint, please see our complaint management policy. We want to make sure that we handle your feedback appropriately.