Travel Insurance
We guide you at every step of your journey, anywhere in the world, with our simple and flexible insurance.
Travel insurance
Canadian travellers, visitors or newcomers to Canada: we have insurance solutions for you.
Health insurance
Self-employed workers, new retirees, students or employees without group insurance: we’re here to protect your health.
Life insurance
Whatever may happen in life, knowing your loved ones are financially protected in case of an unforeseen event can provide invaluable peace of mind.
We protect what matters most: your health and that of your loved ones.
Take Control of Your Travel Insurance
With your Customer Space, managing and personalizing your travel insurance has never been easier.
- Access your insurance policy anywhere, anytime
- Add or remove travellers
- Extend your trip coverage
- Adjust your travel dates
Other reasons to choose Québec Blue Cross
Flight Delay Service
This free service provides benefits to enhance your experience in the event of a flight delay. Depending on the length of the delay, you may be able to access an airport lounge or even a hotel room.
Assistance and claims
Our team is available 24/7 to assist you and guide you through the claim process.
Blue Advantage Discounts
Included free of charge in your health insurance policy, this program allows you to save on many health products and services to help you make wellness your priority.
Line
Medical emergency in Italy
“I have always received good service from Québec Blue Cross. That’s why I’ve been choosing this insurance provider for more than 20 years to cover my family while travelling.”
Sherry
Baggage delay in Florida
“Québec Blue Cross provided us with exceptional support throughout the claims process. The reimbursement was quick and efficient.”
Richard
Medical emergency in Florida
“We knew we were in good hands with Québec Blue Cross, which was very reassuring. Thank you very much.”
Line
Medical emergency in Italy
“I have always received good service from Québec Blue Cross. That’s why I’ve been choosing this insurance provider for more than 20 years to cover my family while travelling.”
Sherry
Baggage delay in Florida
“Québec Blue Cross provided us with exceptional support throughout the claims process. The reimbursement was quick and efficient.”
Richard
Medical emergency in Florida
“We knew we were in good hands with Québec Blue Cross, which was very reassuring. Thank you very much.”
Need to know more?
Travelling during the pandemic
Get informed before you decide to travel.
About us
Products and services that have evolved with our clients since 1942.
Our travel tips
Tips for safe travel, ideas for planning your dream vacation.
Our health tips
Read our suggestions for taking care of yourself and making your life a little easier.
Find the answers to your questions
Insurance doesn't have to be complicated.
Yes--provided you purchased your trip (either fully or partially) and obtained Trip Cancellation or Interruption coverage before the situation became publicly known.
The event (or the risk of it occurring) is considered publicly known from the moment it is announced in the media. Therefore, Trip Cancellation or Interruption coverage will not apply in the following situations:
- If a new travel insurance contract is purchased, or if a trip is paid for (fully or partially) on or after the date of the media announcement.
- If a trip covered by the Annual Multi-Trip product is purchased (fully or partially) on or after the date of the media announcement.
Blue Cross travel insurance that includes Trip Cancellation or Interruption coverage, purchased and effective before October 8, 2023, may cover the interruption of your trip and your return flight.
If you purchased Blue Cross travel insurance on or after October 8, 2023, i.e., after the government advisory was issued, you cannot claim for the interruption of your trip since the situation was already known when you purchased insurance.
While Trip Cancellation or Interruption coverage excludes acts of war and civil unrest, we understand Israel's sudden and unexpected situation.
We are therefore temporarily lifting this exclusion from our Trip Cancellation or Interruption coverage for contracts purchased before the government advisory was issued.
If your trip to Israel and your Blue Cross travel insurance including Trip Cancellation or Interruption coverage were purchased before October 8, 2023, you may claim cancellation of this trip.
If your trip to Israel and your Blue Cross travel insurance were purchased on or after October 8, 2023, i.e., after the government advisory was issued, you cannot claim cancellation of this trip since the situation was known at the time you purchased your insurance.
Do you have any questions about Israel's current situation? Please contact our Customer Relations Centre at 1-888-822-5383 with any questions. As always, we will support you and recommend that you remain vigilant.
To file a claim for a trip to another Middle Eastern country, a government advisory to avoid non-essential travel or all travel must be issued. This advisory must have been issued after the purchase of your trip and insurance policy, including Trip Cancellation or Interruption coverage.
We encourage you to follow government advisory updates as the situation develops quickly, and to contact our Customer Relations Centre (1-888-822-5383) if you have any questions. As always, we will support you and recommend that you remain vigilant.
To file a claim for a trip to another Middle Eastern country, a government advisory to avoid non-essential travel or all travel must be issued. This advisory must have been issued after the purchase of your trip and insurance policy, including Trip Cancellation or Interruption coverage.
We encourage you to follow government advisory updates as the situation develops quickly, and to contact our Customer Relations Centre (1-888-822-5383) if you have any questions. As always, we will support you and recommend that you remain vigilant.
Emergency Medical Care will cover you in the event of a sudden illness or accident during your trip, provided it is not a pre-existing condition. However, you should know that this coverage excludes expenses related to war, revolt, revolution, riots, or insurrections.
Additionally, medical care in a war zone can be extremely difficult to obtain.
Please contact Blue Cross Travel Assistance if you need medical assistance in an emergency or if you have any questions.
No, the situation in European countries for which no government advisory has been issued does not fall within the conditions eligible for the cancellation and interruption of a trip. As the situation is changing rapidly, we urge you to monitor government warnings that may affect your travels and contact our Client Experience Center at 1-888-822-5383 who will answer your questions. We continue to support you and we recommend you be extra vigilant.
Yes, we currently accept claims for consultations carried by phone or video chat with the following medical practitioners (if they are covered by your contract):
- Audiologist or audioprosthetist
- Chiropractor
- Nutritionist or dietician
- Occupational Therapist
- Naturopath
- Speech and language therapist
- Physiotherapist or Physical rehabilitation therapist
- Podiatrist or chiropodist
- Psychologist
To be eligible for disability payments, you must:
- Have been diagnosed with a COVID-19-related infection.
AND
- Meet the disability definition of your insurance policy.
If you are eligible, the waiting period before you receive your payments for disability benefits starts on the first day you were placed under quarantine.
To submit a disability claim, please follow the steps on our website.