Travel insurance tailored to your trip
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24/7 Travel Assistance, wherever you are
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Access to an extensive network of partners across all continents and in more than 150 countries
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Benefits in case of a flight delay
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Optional deductible on emergency medical expenses
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Direct payment of medical expenses to hospitals where our network allows
Combine our coverage
From major emergencies to everyday travel mishaps, we've got you covered.
Medical conditions and travel insurance: What you should know
Taking medication for high blood pressure or living with diabetes? Certain pre-existing medical conditions may be covered by your travel insurance, provided they've been stable for a specific period before your departure.
To qualify for coverage, your condition must have been stable for at least 3 months if you're under 55, or 6 months if you're 55 or older.
Included with your travel insurance
Flight Delay Service
24/7 Travel assistance
Access to our global network of partners
Frequently asked questions
If you're travelling to another Canadian province, your provincial health insurance plan only covers a portion of your medical expenses. Certain services, like ambulance transportation, repatriation, and prescription medication, may not be covered. That's why we recommend getting travel insurance even when you're travelling within Canada.
If you need help during your trip, such as a medical consultation, call Blue Cross Travel Assistance immediately. Our team can quickly direct you to the nearest appropriate medical facility.
If you're already receiving medical care or need emergency treatment, contact us as soon as possible.
Before calling, have the following information ready so we can open your assistance file:
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Your insurance policy number
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Your health insurance number
Keep all original, itemized receipts for medical services and treatments received during your trip. You'll need them when submitting a claim.
A pre-existing medical condition may be covered by your travel insurance if it has been stable for a specific period before your departure.
Your pre-existing medical conditions may be covered if they've been stable for at least 3 months if you're under 55, or 6 months if you're 55 or older.
You can stay abroad for the duration specified on your travel insurance certificate. Your insurance must cover your entire trip, including your departure and return dates
Yes, as long as you notify us as soon as possible, and always before your last day of coverage (usually your scheduled trip end date).
If you're only planning one trip during the year, regardless of how long you'll be away, Single Trip Insurance is enough. However, if you plan to travel several times a year, Annual Multi-Trip Insurance could be a better option.
It covers an unlimited number of trips within the same year, so you don't have to purchase new coverage every time you travel.
If your immediate safety isn't at risk, call Blue Cross Travel Assistance before visiting a clinic or hospital. In Florida, call toll-free at 1 800 361-6068. In Mexico, call collect at 514 286-8411, or contact our team online in just one click.
To get reimbursed for eligible expenses, you’ll need to submit a travel insurance claim.
1. Log in to your Customer Space.
2. Select “My claims.”
3. Click “New claim.”
You can then submit your claim and supporting documents online.
You can purchase travel insurance online up to and including age 75. If you're over 75, please contact us by phone, Monday to Friday, from 8 a.m. to 6 p.m., at 514 286-7684 or 1 888 822-5383.
Single Trip Insurance is available for all people aged 31 days and more who are covered by a provincial health insurance plan. There's no maximum age limit.
For Annual Multi-Trip Insurance, the maximum age is 85 for trips of up to 120 days, and 80 for trips lasting 150 or 180 days.