List of eligible products

To access EQ Care virtual health care services, you must have one of the following products:
AMI^®
Blue Flex^® (SME Plan, Express Plan, Flex Plan, Association Plan)
Health Plus^®
Mortgage Plan
Association des retraitées et des retraités de l’enseignement privé
Personal Protection
Blue Acci

Virtual health care

A new way to manage your health care at your fingertips.

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Teleconsultations free of charge in the comfort of your home

A confidential and secure service available 24/7

Photo : Virtual health care services for families

We are proud to support the health and wellness of our clients by offering them the EQ Care virtual health care service.

For more than 30 years, EQ Care has been the reference in health care in Canada. Based on a human and innovative approach, the bilingual multidisciplinary team of EQ Care offers online medical consultations for a wide range of health issues.

Thanks to this service, our clients can benefit from immediate medical support from their computer or mobile device, without leaving home.

Telemedicine services

Service available 24/7, wherever you are in Canada.

Get prescriptions, referrals to health specialists, home delivery for prescriptions, support for lab tests or follow-up exams.

Access to doctors and mental health professionals, including psychologists and psychiatrists.

Management of chronic diseases with care plans adapted to the symptoms specific to each condition.

All patient information is secure, in accordance with the highest standards of confidentiality.

How to benefit from EQ Care virtual health care services

Eligibility requirements

EQ Care virtual health care services are available free of charge to eligible Québec Blue Cross® clients* with:

Health care plan (extended health care, hospitalization, prescription drug insurance)

Disability insurance (including mortgage disability insurance and monthly indemnity).

*See the list of eligible products.

Photo doctor online

Need a health insurance plan? We will be happy to help you find the health insurance coverage that best suits your needs. Discover our plans.

Do you have a health care plan that is not eligible for EQ Care virtual health care service? To upgrade your coverage and include this service, contact us.

I am eligible and wish to use EQ Care virtual health care service.

Access EQ Care service

Questions?

Check out our frequently asked questions about EQ Care virtual health care insurance this links opens a new window