22-04-2020
Information on COVID-19
In this unprecedented time, rest assured that we are putting all the necessary efforts to adapt to the frequent changes surrounding COVID-19, respect the measures in place to curb the spread of this virus and, above all, provide you with the support you need. More than ever before, your safety remains our priority.
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Health insurance relief measures
We are now offering a 90-day deferral for premium payments. Just give us a call to set it up.
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Changes to the travel insurance policies
An endorsement has been added to the travel insurance contracts to clarify the coverage.
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Health insurance premium reduction
As of May, an automatic premium reduction has been applied to dental and extended health care benefits.
Do you have a claim?
Due to the high volume of requests received, our processing times for cancellation insurance claims may be longer.
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This FAQ includes our answers to our most commonly asked questions. Check it regularly, as we will update it as the situation evolves.
Your situation
Questions and answers
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This Frequently Asked Questions brings together our answers to the most frequent questions related to the COVID-19 pandemic and insurance coverage. Consult it regularly, as it will be updated as the situation evolves.
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COVID-19 donations
In this time of crisis, it is essential to support organizations that help those who are living in difficult situations.
Discover the charities we support in our article.
Read the articleUseful links
Press releases
- Quebec Blue Cross supports its clients by offering a reduction in Health Insurance Premiums.This link open in a new window
- Québec Blue Cross is temporarily suspending new travel insurance sales.This link open in a new window
- COVID-19 is now considered a known situation This link open in a new window
Government links
- Government of Canada travel advisoriesThis link open in a new window
- Compensation fund for travel agency clients This link open in a new window
- Registration of Canadians Abroad This link open in a new window